Priority Express Delivery Services

Customer Service

Our courteous, highly trained customer service representatives are on hand 24 hours a day, 7 days a week, 365 days a year to take your orders and field your questions. Once you've established an account with us you can place your orders directly online at our user-friendly customer center. Your customer service representative will enter all the details of your delivery into our state-of-the-art computer system and relay your order to one of our agents at our Dispatch Center.

Dispatch

Our dispatchers are experienced in handling even the most complex logistics and delivery challenges quickly and confidently. They also have a thorough working knowledge of our current delivery infrastructure. Moments after receiving your order, your dispatcher is focused on getting your job completed on time. Password protected customer web-access also allows you to track your orders from any computer, providing detailed reports and real-time updates of pick-up and delivery.

Delivery

While Priority Express can deliver a shipment as small as an envelope, we also fulfill large deliveries with cargo van and truck services to suit your needs. After your delivery arrives, you'll receive an automatic proof-of-delivery by your choice of e-mail or fax. Priority Express provides both On-Demand and Scheduled Service, including:

• 2-Hour Rush - Two-hour delivery from the time of call until delivery.
• Daily, Weekly or Monthly - Your shipment is picked-up and delivered at your request.
• Routed - Your order is picked-up and delivered on a predetermined route and schedule.
• First Flight Out - Your order is picked-up, put on the first flight out to your specified location anywhere in the world.
• On Board - Your package is physically monitored and hand-delivered per your specifications.
• Medical Deliveries - Priority Express is HIPAA and OSHA compliant.